Kiehl’s AR Experience

Industry
Beauty
Product
AR Storefront
Experience
creative transformation

Consumer Tension

I walk past stores every day — give me a reason to stop

Experience

Passersby saw their skin concerns visualized via AR on the storefront window, prompting them to enter and explore skincare solutions.

Description

Kiehl’s became the first beauty brand to use AR mirrors as a storefront customer acquisition tool, integrating real-time skin analysis directly into window displays. This activation generated 3,118 interactions, 17 activations per hour, and delivered a 20% increase in foot traffic and higher average order value—proving AR’s impact on in-store performance.

Following these results, Kiehl’s is scaling AR mirrors across 10+ locations and extending the technology to high-impact environments such as music festivals and Sephoria, demonstrating AR’s power as a scalable, multi-channel engagement platform.

Result

AR Window Display with Skin Analysis

Total Activations

3118

Per Hour

17

AOV increase

20% increase in foot traffic

The Future of Engagement Starts Here